questions and answers

What to expect

Discover what makes our visits so special. We combine the wonder of nature with strict safety protocols and professional handling, ensuring a stress-free experience for everyone

Timing & structure

01
Getting Ready

Getting Ready

Our team arrives 15–30 minutes before the session to prepare the space. We set up secure animal enclosures and organise everything in advance. We also make sure the environment feels calm and ready before participants arrive.

02
Introduction & Safety

Introduction & Safety

We kick off the session with a brief, engaging introduction. We’ll meet the group, introduce our handlers, and explain the "Rules of the Zoo." We teach everyone how to use "gentle hands" and how to interact safely so that both humans and animals feel comfortable.

03
Hands-On Animal Experience

Hands-On Animal Experience

The heart of the session! Guests interact with our animal ambassadors in small, supervised groups. This is the time for petting, holding, and feeding. Our handlers are right there to guide every touch and answer every "Why?" and "How?".

04
Learning & Discovery

Learning & Discovery

While the guests interact, our experts share fascinating facts about each animal’s habitat, diet, and unique personality. It’s an immersive learning experience where education meets play.

05
Wrap-Up & Handwashing

Wrap-Up & Handwashing

At the end, participants wash their hands using soap and water. We then carefully pack up all animals and equipment. The space is left clean and organised. There is also time for final questions before the session ends

Interaction Rules

How to safely interact with our animal ambassadors

Gentle Touch

Gentle Touch

We guide participants to gently touch the animals using a calm and light approach. Not all animals like being handled in the same way. Our handlers explain what is suitable for each one. Some animals may be for observation only. This depends on their comfort and welfare. All interaction is done carefully to keep everyone relaxed.

Safe Handling

Safe Handling

Some animals can be carefully held during the session. This is always done under close supervision. Our handlers show how to hold animals safely. This may include sitting down or keeping hands steady. Participants can choose their level of interaction. They can hold an animal or simply watch.

Guided Feeding

Guided Feeding

Feeding does not happen in every session. When it is included, we provide the correct food. Our team explains how to feed animals safely. Participants are guided step by step. No outside food is allowed. Animals have specific diets and sensitive systems.

Our Ethical Commitment

putting animal well-being at the heart of every visit.

Respecting Animal Boundaries

Respecting Animal Boundaries

Our animals are not props. They are part of our team. Each animal has its own behaviour and limits. If an animal chooses to rest or move away, we respect that. We never force interaction. This helps keep animals calm and comfortable throughout the session.

Breaks & Rotation

Breaks & Rotation

We closely monitor all animals during the session. If an animal shows signs of stress or tiredness, it is given a break straight away. We rotate animals throughout the session to avoid over-handling. This ensures every animal stays healthy, relaxed, and well cared for.

Animal Welfare First

Animal Welfare First

Animal welfare is always our priority. All interactions are guided and controlled. This keeps both participants and animals safe. Our approach helps build respect for animals and their needs. It also creates a positive and calm experience for everyone involved.

Safety, comfort & cleanliness

We create a safe and controlled environment so participants can enjoy experiments with confidence.

Clean Setup

We prepare the space before the session begins. A mess mat is used where needed to protect the area. All materials are organised to keep the setup safe and tidy.

  • Setup & Organisation:
    We use secure enclosures and keep all equipment organised within the session area to avoid disruption.
  • Managed Environment:
    Our team manages the space throughout the session to keep everything tidy and well-contained.
  • Clean Finish:
    Once the session ends, we pack up everything carefully and leave the area clean and as we found it.
Clean Setup

Behaviour

To make sure everyone has a safe and enjoyable experience, we ask all participants to follow simple guidance during the session.

  • Calm Environment:
    Animals are sensitive to noise. We keep voices low and movements calm so they feel safe and relaxed.
  • Gentle Interaction:
    We show how to interact using gentle hands and slow movements. No grabbing or sudden actions, just calm and respectful contact.
  • Follow the Expert:
    Our handlers guide the session at all times. Listening to their instructions helps keep both participants and animals safe.
Behaviour

Hygiene & Health

We take hygiene seriously to protect both participants and animals during every session.

  • Handwashing Routine:
    Participants are asked to wash their hands with soap and water after interacting with animals.
  • Safe Interaction:
    All interactions are supervised and controlled to maintain a clean and safe environment.
  • Animal Health:
    All animals receive regular health checks and are kept in good condition to ensure their wellbeing.
Hygiene & Health

Preparing for the magic

We want everyone to feel confident and comfortable before the session. Use these resources to understand what to expect and how to prepare.

Our social story: "My Animal Adventure"

For some children, especially those with sensory sensitivities or ASD, knowing what to expect can make a big difference. Our Social Story is a simple, visual guide that explains the session step by step.

  • What’s inside:
    Real photos of our team, our setup, and the animals, along with a clear walkthrough of the session.
  • How to use:
    Read it together a few days before the event to build confidence and reduce anxiety.
Our social story: "My Animal Adventure"

Stress-free hosting guide

Planning for a group can feel overwhelming, so we’ve made it simple. Our Guest Prep Guide helps you prepare your space and your group before the session.

  • What it includes:
    Simple setup guidance, what to expect, and key information to share with participants.
  • How to use:
    Send it in advance via WhatsApp, email, or print it, so everyone arrives prepared.
Stress-free hosting guide

See It in action

Curious about how we transform your living room or garden? Watch our 60-second "Behind the Scenes" video. You’ll see our setup process, how our handlers interact with the children, and the peaceful atmosphere we create.

See It in action

Testimonials

Warm thanks from our amazing clients

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So patient, kind and knowledgeable

Ross was absolutely amazing. So patient, kind and knowledgeable of the animals and the slime workshop. We had a party of 20 and with the madness that ensued he was always calm and reassuring for each child if they were apprehensive of holding any animal - big or small. Would 100% book Wild Science again, especially Ross.
Thank you for making our animal lovers birthday so special!

Jasmine Pierce

Questions & Answers

How many staff members will attend the session?

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What is the cost of your workshops?

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Do you only do events that are on your website?

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Do you bring animals from a zoo, or are they your own animals?

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How do I book an animal encounter?

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Can animals be used to teach the curriculum?

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Can I hire animals for a school?

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Can you bring animals to a care home?

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What is animal therapy?

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UK Head Office

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331 Upper Elmers End Road, Beckenham, Kent BR3 3QP
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Mon - Fri: 9:00AM - 04:30PM

Saturday: 9:00AM - 03:00PM

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